Original topic:

Fingerprint sensor needs calibration

(Topic created on: 12-29-2022 04:13 PM)
abdullahjalall
Beginner Level 2
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جالاكسى A
I have locked whatsapp by fingerprint.
Today it not opening with my fingerprint 

I tried to delete all fingerprints to open it, but when I try to enter fingerprint from settings, it shows me this message ( fingerprint sensor needs calibration )


I can not open WhatsApp till now 

I manged to make my device open with pin . But WhatsApp not. Please help me. 
Galaxy A52














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3 Comments
abdullahjalall
Beginner Level 2
جالاكسى A
This what appears when i try to open fingerprint from settings Screenshot_20221229_160606_Settings.jpg
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saraM95
Active Level 4
جالاكسى A
May the screen protector if you have changed recently
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samsungmena
Global Community Manager
Global Community Manager
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جالاكسى A

abdullahjalall

 

Hello. I’m omnia , Samsung Moderator
Thank you for asking the question

kindly follow the below steps:

On the Settings screen, Tap Display.

Activate Touch Sensitivity.

Deactivate Accidental touch protection.

Restart the device.

Register new fingerprint.
If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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