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A71 software update

(أُنشأ الموضوع في: 05-01-2021 11:56 PM)
MohamedMigo
Active Level 3
خيارات
جالاكسى A
I updated my Samsung galaxy A71 to new android 11 but it's not stable at all i followed all ts you advised but still the same Is there any upcoming updates will solve this issue Or should i return back to android 10
9 التعليقات
Ahmedsamy97
Active Level 5
خيارات
جالاكسى A
What is the wrong
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MohamedMigo
Active Level 3
خيارات
جالاكسى A
Apps keeping crash even Samsung member app some features not working , some issues too at notifications
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Ahmedsamy97
Active Level 5
خيارات
جالاكسى A
Try to disable android system webview
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MohamedMigo
Active Level 3
خيارات
جالاكسى A
Already done but same issues
I waiting for upcoming updates solve this issues ☹☹
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Mena_Samir
Active Level 3
خيارات
جالاكسى A
You must format your device ... my phone was unstable after updating to android 11 until I format it ...
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MohamedMigo
Active Level 3
خيارات
جالاكسى A
Already done but issue still exist
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Mena_Samir
Active Level 3
خيارات
جالاكسى A
What's issue ??
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Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

I’m Amira, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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Fady22
Active Level 9
خيارات
جالاكسى A
u must do recovery mode or reset factory
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