update issues

[khaledwaly]

Why I can't revive the last update for note 9?

[khaledwaly]

it seems the update comes partially no all at once so you can check it manually like mr. mohamed mention above

[Nehal-ibrahim]

Hello Khaled . I’m Nehal, Samsung Moderator.

Thank you for asking the question

Based on your writing The latest Android device update 

It was released in (January 2020) If you have trouble installing the update I ask you to visit at the nearest maintenance center to check the device and solve the problem

follow the below link to know the nearest service center to you
http://www.samsung.com/eg/support/servicelocation/

Thank you