I dunno if its coz of beta or the buds itself, but the left bud suddenly says its disconnected. Tried it with 2 devices (s10+ n s20u) both running the beta! Any answers?
(have reset thr buds, repaired it also. Light in buds box dont blink if touched n held when in box)
all these will not work bro I tried lot of methods. it will happen because the battery in the buds gets totally drained. the only solution is charge it manually for 1-2mins not more than that. use 1.5-3 v battery to charge it simply kind of making shot
Thanks for ur response everyone.! I got the issue fixed.. Doesnt have anythin to do with the beta but with the battery charging sync with the buds in the box..
If u have faced this, follow thr below procedure: 1. Open wearable app on phone and then open buds box and wait for connection (its ok if only 1 bud is connected at this point). 2. Remove the working bud from the box and place the disconnected one only in it. 3. Connect the box to a usb charger, keep the box open n charge it (if box shows green in 2-4 seconds, remove n reposition the bud in the box until the red light remains). 4. Charge it that way for about 10-15 mins and the disconnected bud shud show up on the wearable app as critically low battery at 1%.
We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
