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Original topic:

Keyboard Issues

(Topic created on: 12-18-2020 08:33 PM)
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AmarGandhi
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While using keyboard app, may it be samsung keyboard or google keyboard, sometimes while typing it gets stuck or sort of hung up type, for 2 to 3 seconds and then return to normal functionality.

While in some apps the navigation bar also disappears, i.e., the color of navigation bar get mixes with the background color and one is unable to see the navigation bar, though it can be used to navigate.
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AmarGandhi
Active Level 5
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Dear IndiaBeta Team,

Thanks for your response, had already done the suggested with no results.
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