Sound very low on External speaker

[mizan2111]

My Galaxy a8plus sound very low than other phone's. If im ususing Bluetooth or audio jack. I use very lower phone but they've good output sound. What's the solution?           

[samsungksa1]

Thank you for contacting Samsung

make sure that your device is on the last update 

ensure that the device you wish to connect with is ready to be scanned or connected

also ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m

also try to restart your device and the other device 

try to connect it with another device still sound low ?

could you please provide us what is the Bluetooth device ? 

[mizan2111]

i used geepas and microlab. geepas using with Bluetooth and microlab used with cable. but the result are same. the sound quality is worst...