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03-15-2024 08:09 PM (Last edited 03-15-2024 08:10 PM ) in
جالاكسى S- Mark as New
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03-16-2024 04:50 PM in
جالاكسى SCheck the space in the phone
Please keep the phone updated with the latest update
And please apply these steps to reset the camera settings
From the Camera app > tap on the Settings icon > Reset Camera Settings
Also, we ask you to apply the following steps to delete the cache of the camera app
Go to Settings - Applications - Camera app - Storage - Clear cache
Please, if you are still facing the same problem, please apply the following steps:
You can follow these steps to reset app preferences:
From Settings > Apps > 3 dots on top > Reset app preferences
And you can reset the settings in your mobile phone through these steps:
Settings > General management > Reset > Reset Settings
This reset will reset all settings
We also ask you to test the camera through the Samsung Members App through the following steps:
This can be done by going to the Samsung Members app >> Support> Tests> Camera
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03-19-2024 01:01 AM (Last edited 03-19-2024 01:05 AM ) in
جالاكسى Sand my phone is up to date
And reset the cam setting and clearing the camera cach with no result
Finally its done after reseting the app preferences
Thank you 😊