Galaxy S24 Ultra camera problem

[y_almoula]

My Galaxy S24 Ultra has had this problem when I take videos. During recording, if I tilt the phone to the right or left it starts to vibrate and the video is completely ruined.

This happens with both stabilization on and off.

I am really very disappointed with this brand.

[Samsung_Expert]

We deeply apologize for the inconvenience you are experiencing

In order to solve the issue kindly follow the below:

1-check for update via :settings>software update>download and install

2- press on volume down and power buttons for 10 seconds

3-go to Settings> Applications, then find the app, choose Storage, and clear cache