Galaxy S21 Ultra doesn't focus properly with touch focus in Pro mode

[Ahmadmob]

A problem me and my friend are having with the S21 Ultra (Exynos version) is that in Pro mode the touch focus isn't accurate at all especially with some close objects. In normal mode it works perfect but only in Pro mode the touch focus frequently doesn't pick up and the touched point stay out of focus. It must be a software issue as it works fine in normal mode with the same main camera. Also my friend bought the phone and having the same issue. We tried everything from rebooting to reset the camera and fiddling with all Pro mode options but to no avail.

Thanks.

[Samsung_Expert]

Dear valued customer

Thank you for contacting Samsung Levant support 

we extremely apologize for the inconvenience that you are facing 

kindly make sure of the following please 

1. software is up to date 

2. close all apps running in the background of your phone

3. go to camera app > settings > reset settings 

if that did not work then kindly share a video with the issue please on Samsung members > get help > error reports 

[Ahmadmob]

Thanks

The latest software update fixed the issue for me.

شكرا

التحديث الاخير اللي نزل قبل يومين حل المشكلة!

[TamerShawareb1]

@samsung_Expert