Original topic:

zoom app on s20 ultra

(Topic created on: 05-03-2020 10:11 PM)
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qwerty2
Active Level 4
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جالاكسى S
Today is the second day on which i use the zoom app, i have s20 ultra.
Just after 4 mins of using the app the phone heats up so bad.
I am really hating this phone, nothing seems to work properly. I regret buying it. I intend to sell it. I lost a fortune buyin it, 3.5 months worth of paycheck in lebanon due to current Lira situation.
I am so disappointed by Samsung after this phone. I think it is the worst ever, and this is coming from a samsung long time fan and galaxy S user since S3.
Front camera very bad, back camera focus bad, camera on whatsapp uses wide angle so i cannot take pictures of documents from whatsapp, short-ish battery life, it is heavy and bulky, and now this unexplained over heating.

6 Comments
mohannad86
Active Level 1
جالاكسى S
حرام عليكي الجهاز اروع مافي الكاميرا سواء الامامية او الخلفية وبالنسبة للحميان ما واجهت مشكلة والبطارية عمرها كثير طويل
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qwerty2
Active Level 4
جالاكسى S
الكاميرا الامامية تظهر كل العيوب بالبشرة، ولا يمكن تصحيح الامر بال
beauty
الكاميرا الخلفية تضيّع الفوكوس في الفيديو. خاصة في الضوء الخفيف
البطارية تفرغ بسرعة كبيرة لدى استعمال ١٢٠هيرتز
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Samsung_Expert
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جالاكسى S

Dear valued customer

Thank you for contacting Samsung Levant support 

as we extremely apologize for the inconvenience that you are facing 

may we know if you have updated the device's software to the latest update 

 

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qwerty2
Active Level 4
جالاكسى S
yes i did update to the latest software update.
what got me snapping yesterday was the overheating when using the Zoom app after only 4 minutes. this us really not acceptable. and the software update fixed some issues but there is still a lot of issues to fix.
specially the fact that taking pictures in a whatsapp chat is done by the wide camera and it has low resolution when it comes to taking pictures of a document.
the front camera needs software tweeking bcz it shows a lot of flaws in skin, and beauty doesn't help.
the back camera loosed focus in video in low light.
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qwerty2
Active Level 4
جالاكسى S
this is proof that i did update
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Samsung_Expert
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جالاكسى S

we extremely apologize for the inconvenience that you are facing 

as we kindly recommend you to send us an error message using Samsung members application to share your issue with the concerned department with attached logs of your phone please 

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