Hello. I’m Aya, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding
An update issued by Google to solve the camera problem Please check through some steps (Settings > Security and Privacy > Updates > Google Play System Update > Check for Update and Install) -Make sure that the device is not dropped or exposed to any liquid -Confirm the power key is on because the device may be locked - *#0*# Test the camera using Click on Settings, then Other, then Application Manager, select All, click on Camera, then click on Clear Data -Try to turn on the camera in safe mode to identify the problem, turn off the phone and turn it back on again During operation, press a key Lower the volume, turn on the camera -Make sure that the device is charged because the camera will not work if the battery is not charged we follow some steps as follows Regarding your inquiry, please confirm some steps: It is preferable to test the camera by writing the following code in the contacts If you are still facing the same issue we recommend that you perform a factory data reset to resolve this issue using the steps below:- Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Ensure all user data is back
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