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06-20-2024 11:29 PM (Last edited 06-20-2024 11:30 PM ) in
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06-21-2024 01:32 AM in
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06-21-2024 01:41 AM in
جالاكسى Sلازم كابل ٥ امبير لأنى لاقيت كابل انكر ٣ امبير ٦٠ واط
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06-21-2024 01:45 AM in
جالاكسى S
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06-24-2024 01:47 PM in
جالاكسى SAliElhakeem
Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the
kindly follow the below steps
make sure that you use the original charger
try another charger
make sure that you not use the device while charging
follow the below steps
settings - battery - more battery settings - fast charging - activate
if you still facing the same issue kindly follow the below steps
we recommend that you perform a factory data reset to resolve this issue using the steps below:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/
If you have any other question, can you explain it to us
you can follow the link below to find the nearest one :
http://www.samsung.com/eg/support/servicelocation/
We are at your service always
Thanks for your time
