Hello. I’m Mehad, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding the update kindly follow the below steps
Press the Power button and select Restart
Alternatively, press and hold the Volume Down and Side key at the same time for 7 seconds.
If you still facing the same issue you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.
you can follow the link below to find the nearest one :
