مشكلة في الواي فاي

[abdul011]

مشاكل كثيرة في الاتصال بشبكة الواي فاي مع ان جميع اجهزتي الثانية ( آبل و ويندوز) متصله و سريعة جدا 

الجهاز جديد S21 Ultra

[kroom333 · Accepted solution]

هل انت حاط dns خاص ولا شي واذا لا جرب سوي اعاده ضبط wifi

[abdul011]

اعادة ضبط عن طريق الاعدادات او تطبيق fix wifi

[kroom333]

الاعدادات

[abdul011]

شكرا ان شاء الله انه تحسن 👍👍

[〆almutairi〆]

سو إعادة إرجاع الشبكه

كذلك اذا dns خاص قفله

[moonsalama]

don't know arabic

[abdul011]

I'm having problems with the connectivity to the wifi. it's either too slow or doesn't work at all ( while other devices are functioning perfectly)

[samsungksa1]

Thank you for contacting Samsung KSA

Check the network coverage

also if you are using Private DNS kindly turn it off

also you can reset the network settings from the device settings-general management-reset-reset the network settings

make sure dear that you are in place where there's a strong signal

and your device doesn't block the device antenna

Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->wifi).

We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!

[abdul011]

@samsungkas1
thank you for the detailed response, after few attempts the issue was resolved by disabling the IPv6 on the router.