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05-30-2022 09:35 AM in
جالاكسى A- Mark as New
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05-30-2022 01:17 PM in
جالاكسى A
zaghl00l
Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
I ask you to take the following steps:
1. Please enter the following code *#0*#
2. And choose any color from the shown colors: Red, green, and blue
3. If the colors appear naturally, the device will continue to operate normally
4. In the event that the colors do not appear naturally, please perform a factory reset of the device through the following steps:
- settings
-Public Administration
- Reset
Factory data reset
-Reset
-clear all
And your permission
Before starting this step, please copy the phone data. It can be stored through the following link for the program
Samsung smart switch
http://www.samsung.com/eg/support/smartswitch/
In the event that there is the same problem, I ask your permission to go to the nearest maintenance center to be able to check the device and find out the problem and solve it
And the
You can find the nearest service center through the following link:
https://www.samsung.com/eg/support/service-center/
We hope to resolve the issue with you as soon as possible
If you have any other question, can you explain it to us
We are at your service always
Thanks
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05-30-2022 11:15 PM in
جالاكسى A