Original topic:

The Samsung music need an update

(Topic created on: 2 weeks ago)
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YoupiOmar
Active Level 1
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جالاكسى A
So I have a problem with the Samsung music app I can't use it and it's not showing an update even on my android 14 what do I do BTW I'm using an android 12 and my tablet is 14
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SamsungModerator4
Moderator
Moderator
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جالاكسى A

Hello. I’m Aya, Samsung Moderator

Thank you very much for your question, and we hope you have a nice day.
First, I apologize for the problem you're facing.
Based on your question,
I'd like to ask you to follow the following steps to help us:
1- Go to Settings
2- Applications
3- Application Manager
4- "Name of the application" containing the problem
5- Force Stop + Clear Data + Clear Cache
We hope to resolve your issue as soon as possible.
If you have any other questions, we're here to help you at any time.
Thank you for your time.
Send feedback

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