The touch screen stops responding on first fingerprint unlock. Need to press power button again twice to make the screen responsive. (Pressing twice means lock and unlock again).
Yesterday I faced the same issue again and went to Samsung service center. Since I restarted my phone already after the problem, so I couldn't demonstrate it to the service staff. He checked all functions but everything was good. He asked me to make a video of the unresponsive screen when it happens and bring the video on my next visit. Now I am waiting for the problem to happen once again.... Will update accordingly. It doesn't happen frequently, mostly once or twice in a day.
Thank you for your feedback, dear once you make the video of the unresponsive screen kindly attach the video with an error report through the app in order to follow up with your case
Hope you and your family staying healthy and safe!
Update: Yesterday I received a software update in my phone dated 1st April 2021, 739 Mb. Claiming that screen touch function stability is improved. Immediately installed it and hoping that my phone screen touch issue will be resolved now. Let's see...
Further updating after the software update on 29th April, till today, 6th May, one week passed but the unresponsive screen problem never happened again. Hopefully it is gone 🙂
