Original topic:

Does ambient heat slow down charging

(Topic created on: 04-19-2023 11:42 PM)
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Ramy9876
Active Level 1
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جالاكسى A
I noticed that charging my phone took slightly longer than usual in the past couple of days, even though I'm using the same fast charger and cable I always use. Does higher temperatures affect the charging speed?
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2 Comments
maumo
Active Level 5
جالاكسى A
Try to use a faster charage than you use
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samsungmena
Expert Level 4
جالاكسى A

Ramy9876

 

Hello. I’m Mehad , Samsung Moderator
Thank you for asking the question

kindly follow the below steps

make sure that use the original charger

try another charger

make sure that you activate fsat charging

settings - battery - more battery settings - activate fast charging

if you still facing the same issue


we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/



If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time