09-14-2020 01:23 PM in
09-14-2020 01:42 PM (Last edited 09-14-2020 01:42 PM ) in
Thank you for contacting Samsung KSA
make sure that your device is on the last update
check the network coverage in your area
also make sure that there's no obstacles or you check with the service provider
make sure that flight mode is turned off
check bixby routine
make sure dear that you are in place where there's a strong signal
and your device doesn't block the device antenna
you can reset the network settings by the following steps : settings -general management -reset-reset the network settings
also you can restart your device in the safe mode
Hope you and your family staying healthy and safe!
