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03-22-2024 11:18 AM in
جالاكسى A
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04-03-2024 05:26 PM in
جالاكسى AHello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
Settings - General Management - Reset - Reset all settings
If you are still facing the same issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-
Launch the Settings app and tap General management → Reset → Factory data reset →
RESET → DELETE ALL.
Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time
