Original topic:

S Pen problems

(Topic created on: 06-15-2020 06:38 PM)
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DeviLKin6
Active Level 1
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جالاكسى نوت
My Note 10 plus S Pen is not connecting. I tried to restart the phone hopefully to get it fixed, but it's not happening. Instead it says my S Pen is not inserted into the phone which it is. I'm charging the phone to 100% and still nothing happens.

Any help would appreciate.
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DeviLKin6
Active Level 1
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now it's say insert the s pen , its already inserted in the phone
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phantom2
Expert Level 5
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If you go to: Settings > Advanced features > S Pen > Air Actions

Does it say Disconnected or Available with battery status beneath?

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DeviLKin6
Active Level 1
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it says Disconnected insert your s pen into your phone to connect.
its already in the phone
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DeviLKin6
Active Level 1
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some weird thing happened , I restart the phone after few tries the s pen Icon blinking then I tried to remove the s pen and it shows me that I need to return it back again and I did but still says insert your s pen
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phantom2
Expert Level 5
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try reseting air command app
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DeviLKin6
Active Level 1
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I tried to reset it and always says insert the s pen
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omar65FF
Active Level 4
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I've same that problem on my Note9, but you can check out the S Pen's button on " Quick Star" is on or off and you sure it's on, because when you turn on the "Airplane Mood" that causes disconnect the S Pen.
I hope I helped you.
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DeviLKin6
Active Level 1
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it's on but somehow it can't recognise the s pen its like the s pen isn't not charging or can't detect the s pen but thanks for the drop by really appreciate
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phantom2
Expert Level 5
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did you check if your pen works with another note10?
did check the pen nob may need replacement?
did install screen protector recently?
did install any app aftershock the spec did not work?
have you been to samsung store app and all apps updated?
is your android system updated?
some magnetic covers cause problems?
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DeviLKin6
Active Level 1
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I was thinking to try others pen but no one is having the same as my phone most of them bought s20
I'll check the pen nob
yeah I did install one but it was working fine on it
all my apps and the system are updated
I'm using the the case that came with the phone the plastic one
but I'm feeling that the pen is out of juice and need to be charged since I can pull it out and write with it or there is a problem with the Bluetooth connection
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