Original topic:

Recovery mode

(Topic created on: 11-22-2020 12:23 AM)
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AhmedM296
Active Level 2
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جالاكسى نوت
How do I turn on recovery mode and delete web cache?

2 Solutions


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Solution
Miatham
Expert Level 5
جالاكسى نوت
1- Turn your phone off completely
2- Press power button + volume up at the same time until you see splash screen
3- wipe cache partition is the sixth option as you can see in the photo



recovery-mode-samsung-galaxy-s8_7698.jpg

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Solution
samsungksa1
Moderator
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Thank you for contacting Samsung KSA

dear after wiping the cache from the recovery mode as Mr Miatham mentioned before  try to reset the network settings:settings-general management-reset -reset the network settings

restart your router too

Hope you and your family staying healthy and safe!

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3 Comments
Solution
Miatham
Expert Level 5
جالاكسى نوت
1- Turn your phone off completely
2- Press power button + volume up at the same time until you see splash screen
3- wipe cache partition is the sixth option as you can see in the photo



recovery-mode-samsung-galaxy-s8_7698.jpg

AhmedM296
Active Level 2
جالاكسى نوت
Thank you! I was having problems with my phone, wifi became slower after update.
Solution
samsungksa1
Moderator
Moderator
Options
جالاكسى نوت

Thank you for contacting Samsung KSA

dear after wiping the cache from the recovery mode as Mr Miatham mentioned before  try to reset the network settings:settings-general management-reset -reset the network settings

restart your router too

Hope you and your family staying healthy and safe!