rajnathr
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11-09-2018 04:22 PM in
جالاكسى نوت
I got my phone last week and was on Oreo out of the box, After using for one day noticed that the phone drains the battery without being used and being idle.
After going through the battery usgae detail found that the culprot is cell standy and some time the consumption is more than 60 percent.
While on google found many with the same issue after there update to oreo.
Samsung please sort the issue through an update.
After going through the battery usgae detail found that the culprot is cell standy and some time the consumption is more than 60 percent.
While on google found many with the same issue after there update to oreo.
Samsung please sort the issue through an update.
5 Comments
rajnathr
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11-09-2018 04:25 PM (Last edited 03-15-2019 05:01 PM ) in
جالاكسى نوت
Attached is the screenshot
Shihaaab
Active Level 10
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11-11-2018 04:38 PM (Last edited 03-15-2019 05:01 PM ) in
جالاكسى نوت
Have you checked your charger is it working and is the charger getting ample current to charge your device ??
If you i'lll ask you to write to Samsung by follwing the steps as am gonna mention below:
Do tick the option send the system logs too. Samsung will reply to you shortly after they receive your report and i hope they will you in fixing your devices battery problem.
If you i'lll ask you to write to Samsung by follwing the steps as am gonna mention below:
Do tick the option send the system logs too. Samsung will reply to you shortly after they receive your report and i hope they will you in fixing your devices battery problem.
LeGivara
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11-12-2018 07:11 AM in
جالاكسى نوت
update your phone to latest os after that format it.
Shihaaab
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11-12-2018 01:18 PM in
جالاكسى نوت
@musician His device is running on the latest update.
rajnathr
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11-14-2018 09:16 PM in
جالاكسى نوت
Already sent the feedback, let see how they response.