Original topic:

Battery drain due to Cell Standby on Note Fan Edition

(Topic created on: 11-09-2018 04:22 PM)
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rajnathr
Beginner Level 2
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جالاكسى نوت
I got my phone last week and was on Oreo out of the box, After using for one day noticed that the phone drains the battery without being used and being idle.
After going through the battery usgae detail found that the culprot is cell standy and some time the consumption is more than 60 percent.
While on google found many with the same issue after there update to oreo.
Samsung please sort the issue through an update.
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rajnathr
Beginner Level 2
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Attached is the screenshot d6c1895b-f71e-42f9-ab79-86580ca0235b.jpg
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Shihaaab
Active Level 10
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Have you checked your charger is it working and is the charger getting ample current to charge your device ??
If you i'lll ask you to write to Samsung by follwing the steps as am gonna mention below:



Do tick the option send the system logs too. Samsung will reply to you shortly after they receive your report and i hope they will you in fixing your devices battery problem.e5f45387-403d-4b17-ad39-79afc6e3d2c0.jpg
725a189b-c373-4c06-a1a0-72f6d7726c23.jpg
da856529-04f0-4346-905d-2543c262a8f1.jpg
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LeGivara
Active Level 5
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update your phone to latest os after that format it.
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Shihaaab
Active Level 10
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@musician His device is running on the latest update.
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rajnathr
Beginner Level 2
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Already sent the feedback, let see how they response.
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