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4 weeks ago in
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4 weeks ago in
اخرىHello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your question, we ask your permission to confirm some steps
Delete data for applications and large and unnecessary applications
Clean the device memory from temporary files
Move files to external memory
You can store data on the memory card
I ask your permission to do the following steps so that we can help you
1-Setting
2-Applications
3-The desired application
4-Storage location
Storage unit
You choose from it to store on the memory card MEMORY CARD
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time
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2 weeks ago in
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a week ago in
اخرىHello I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding kindly follow the below steps
Ram plus feature
Which cleans the memory of your device, up to 4GB of storage memory, which is added to the random memory (RAM). This feature is available for some models. Ask your permission, and it will be activated automatically.
Ram plus is not added to the RAM space, but when needed, it is used. When the RAM space is large, we choose the smallest space or close it if available. You can open the settings - write it in the search box with the Ram plus feature. If it is present, it will appear for you.
If you’re still facing the same issue, kindly take the device to the service center to check on it.
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time