Samsung A71 touch problem

[Naeem42bhatti]

I purchased Samsung A71 from jarir Saudis Arabia and face the touch problem with specific area of this device c,v,b and hash key area with in 10 days and contact many time to Samsung and jarir but both are unable to solve the device problem and there is no way to claim that device .

So stay away from Samsung because they do,t claim faulted device specially made in India Samsung in market my device made in India and Samsung not claim that device . 😔😔😔😭😭😭

[0nouser0]

Return the device to Jarir Bookstore

[Naeem42bhatti]

Not claim the device . I offered them I want to refund this device at any cost because this device disturbed me to much but don't agreed to claim .

[0nouser0]

It can be an application that controls the screen
When entering safe mode, does the problem disappear?

[Naeem42bhatti]

How enter in safe mode?

[0nouser0]

Hold down Shut Down, then tap Safe Mode
When you enter safe mode, you will not be able to use third-party applications
Just check if the screen is working properly
You can exit Safe Mode by restarting the device

[Naeem42bhatti]

WhatsApp. Imo work or not ?

[0nouser0]

You will not stay in Safe mode
Just check if the screen is working properly
Then restart device to back to the normal mode

*Most of the apps will not work until you restart*

[Naeem42bhatti]

Screen is normally working check it with all methods but some time specific area not work for short time but after phone lock and unlock its working normally.

[0nouser0]

Have you tried wiping the system cache?
If not, connect the device to the TV, computer, or other phone, then turn off the device.
Then press and hold the Volume Down and Power buttons until the device turns on.
Then switch between the options via the Volume Down button to access the option * Wipe system cache * Then choose it via the Power button and after finishing clearing the cache, choose the reboot option.

* It will not erase data from the mobile phone, but be careful of choosing to wipe data, as the device will erase all data *