Issue caused in Dual Whats app as recently Whats app upgraded its version and it changed the file path where all media files are to be saved. Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem
We need confirmation from whats app team regarding the path they will be using for saving their media files as in some devices we observed that Whats app was still using the old path. Samsung is trying to solve the problem quickly by contacting whats app team. If they go with the new concept then we will be needing some time to prepare the fix.
You can use Whatsapp business instead, follow these steps:
1. Open your cloned whatsapp account- settings- chats- chat backup. Backup all your messages, photos, videos, documents on your device and your google drive. Make sure that you remember the credentials of your google account that you're using as backup.
2. Next, open play store and download whatsapp business app. Install it, and then add your phone number, verify your otp. You will get a prompt asking whether you want to restore your content from backup. Select your google account and all your content will be restored on your account after sometime.
3. Eventually, go to settings and disable dual messenger option.
للاسف بعد التحديث الاخير لسامسونج كل الاجهزه بقت زفت... لازم ينزلو تحديث يحل المشاكل 1-مشكلة سخونة الاجهزه 2-مشاركه الملفات تجد فيها صعوبه في المرسل المزدوج 3لاااج في الشغل ع الجهاز وتقطيع فريمات.... جهازي A72
Unfortunately, after the latest Samsung update, all the devices are still... They have to download an update that solves the problems 1- The problem of overheating of the devices 2- Sharing files, you find it difficult in the double sender 3- I do not need to work on the device and cut the frames.... My device is A72
