Original topic:

Samsung galaxy watch 4 Classic

(Topic created on: 06-12-2023 11:57 AM)
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Zenary
Beginner Level 3
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The clock in Egypt is not set because of the daylight saving time. Some of the time is set and others change the time
We ask Samsung to quickly solve the problem because watch users are very upset
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AbdullahMonir
Active Level 2
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Settings >> General management >> Date and time
turn off automatic time zone
3 dots menu > Select by UTC offset
GMT +3:00

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Samsung Admin
Community Manager
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Zenary

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day

In the event that you inquire about the daylight saving time update on the phone
We ask you to follow the following steps
To adjust daylight savings time, we will follow the following steps, regret:
Make sure that the device is on the latest available software version.
First: Make sure that the Google play system is updated, through the following steps:
1. Select Settings
2. Select About Phone
3. Select Program Information
4. Choose Google play system update
5. Download the update, if available
To adjust the time from automatic to manual, follow these steps:
1. Select Settings
2. He chose Public Administration
3. Chose the date and time
4. Turn off automatic date and time
5. Set the time you want manually.
And this link will show you the steps
https://www.samsung.com/eg/support/newsalert/
In the event that you encounter a problem with the time of the clock on the smart watch
We ask you to confirm through some steps
To adjust daylight savings time, we will follow the following steps, regret:
Settings - General Administration - Date and time - Choose the time zone - GMT+3:00
Reset work for the hour
We disconnect and then connect
Please restart for an hour and wait 30 minutes, and the problem will be solved with you
If the problem persists, please wait for an update to solve the problem as soon as possible
In the event that you inquire about the time change during the smart clock, follow the following steps
Please follow the following steps with the watch
Reset the watch through the samsung wearable app - About the watch - Settings - Reset
After that, we ask you to verify the watch's software
Through samsung wearable - About the watch - Software information
In the event that the Virgin software is higher than Tizen version 5.5
We ask you to make sure that the time zone is updated
In the event that the hourly software is less than Tizen version 5.5
We ask your permission to clarify the watch model / software / Virgin software
To be able to submit the application to the relevant department
In the event that the watch's software is Android or One UI
We ask you to wait for the software update to solve the problem

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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Zenary
Beginner Level 3
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I tried this but the problem not solved
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HimaTech
Beginner Level 4
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Hi Amira, following your instructions resolved it however it won't work if you're outside Egypt and you're using a watchface that displays two different time zones. Thanks
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