Original topic:

Galaxy watch 4 time is not correct

(Topic created on: 05-14-2023 10:36 AM)
226 Views
Biomido
Active Level 1
Options
أجهزة قابلة للارتداء
After applying DST in Egypt, the watch time is not correct however the time in my phone is correct and updated with the DST. I tried to reset the watch and restart it many times but there is no change.
8 Comments
SimonSalama
Active Level 2
أجهزة قابلة للارتداء
+1
0 Likes
H-bannona
Beginner Level 2
أجهزة قابلة للارتداء
Any one can solve this please ??
0 Likes
Amira-elnagar
Moderator
Moderator
Options
أجهزة قابلة للارتداء

Biomido
Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

kindly follow the below steps 
To adjust daylight savings time, we will follow the following steps, regret:
Make sure that the device is on the latest available software version.
First: Make sure that the Google play system is updated, through the following steps:
1. Select Settings
2. Select About Phone
3. Select Program Information
4. Choose Google play system update
5. Download the update, if available
To adjust the time from automatic to manual, follow these steps:
1. Select Settings
2. He chose Public Administration
3. Chose the date and time
4. Turn off automatic date and time
5. Set the time you want manually.
And this link will show you the steps
https://www.samsung.com/eg/support/newsalert/
For the work of Reset for the hour
We disconnect and then connect
If the problem persists
flow the following steps
General management > date and time > select time zone > GMT+3:00
Please restart for an hour and wait 30 minutes, and the problem will be solved with you
please wait for an update to solve the problem as soon as possible
If you have any other question, can you explain it to us
We are  at your service always

Thanks for your time

0 Likes
Biomido
Active Level 1
أجهزة قابلة للارتداء
I contacted Samsung korea to solve the issue because samsung egypt can not solve it
0 Likes
melsheemy
Active Level 1
أجهزة قابلة للارتداء
Did they have a solution?
0 Likes
Biomido
Active Level 1
أجهزة قابلة للارتداء
Korean team are working on a solution
0 Likes
RamezKGhattas
Beginner Level 2
أجهزة قابلة للارتداء
+1
I even tried to change the time from automatic to manual it doesn't fix the issue
How come we pay for a watch that can't show the correct time
0 Likes
Biomido
Active Level 1
أجهزة قابلة للارتداء
I tried everything. I even reset it two times and no change
0 Likes