Original topic:

My Samsung s21 ultra gets a green vertical line.

(Topic created on: a month ago)
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Gfsk
Active Level 1
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Samsung Pay
Hello Samsung
My s21 ultra gets a green vertical line. when I am watching videos it appears no where I want my mobile to be repaired otherwise I don't buy Samsung again 
3 Comments
Samsung_Expert
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Moderator
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Samsung Pay

We deeply apologize for the inconvenience you are experiencing

In order to solve the issue kindly follow the below:

check for update via :settings>software update>download and install then  press on volume down and power buttons for 10 seconds
if the issue still there reset all settings From settings > general management > reset > reset all settings, this will reset the settings and restart the mobile but will not delete any apps , accounts or data, you can back up the settings in order not to lose them

In case the issue persists please visit the nearest Samsung service center 

 

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Gfsk
Active Level 1
Samsung Pay
I do all things but nothing work It still a green vertical line I want my mobile to be repaired in my country there is no Samsung service center
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Gfsk
Active Level 1
Samsung Pay
do all things but nothing work It still a green vertical line I want my mobile to be repaired in my country there is no Samsung service center
0 Likes