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10-24-2023 12:35 PM in
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10-24-2023 01:33 PM in
QuestionsDear Samsung member,
Greetings from Samsung customer support.
Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.
To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
India Beta Team
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10-27-2023 06:26 AM in
QuestionsIndiaBetaTeam doesn't know sending Error Report Log for some bugs are not possible.
IndiaBetaTeam must be educated.
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12-08-2023 04:04 PM in
QuestionsAfter the latest software update "secret codes" like IMEI *#06# not working.
When I type it in the dialer nothing pops up.
I have an S23 Plus (SM-S916B/DS)
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02-08-2024 09:02 PM in
QuestionsTurn off auto blocker and issue will be sorted.
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02-14-2024 11:50 AM in
Questions- Thanks, it worked for me
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01-07-2024 04:27 AM in
QuestionsI have done nothing but after December update the code stops working at all. Shows no response. May be it's an error with the update.
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01-17-2024 09:32 AM in
QuestionsHi I just bought brand new Samsung s23 ultra from amazon when I try to Dail *#06# which is don't work says invalid doesn't see my imei number I have like 4 other Samsung all shows but this Samsung s23 ultra doesn't. Is it chine copy phone? Or costumers return reported lost or stolen and amazon sold me as a new?? Pls anyone tell me why? £1000 phone and this?
Thank you
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02-08-2024 09:03 PM in
QuestionsTurn off auto blocker and see. Issue sorted.