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Original topic:

Didn't get any Software Update since October

(Topic created on: 01-07-2024 08:58 PM)
223 Views
Ravijhha
Active Level 1
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Hi ,
Its been 3 months since I got any update on my S23 , I enrolled for the beta program and I am still stuck on it. What can I do to get the latest software update ?
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3 Comments
IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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MJ771989
Active Level 1
Questions
Hi ,

Its been 3 months since I got any update on my S23 , I enrolled for the beta program and I am still stuck on it. What can I do to get the latest software update ?

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fai123
Beginner Level 2
Questions
Hi ,

 Its been 3 months since I got any update on my S23 Ultra , I enrolled for the beta program and I am still stuck on it. What can I do to get the latest software update ?

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