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Original topic:

Network issue

(Topic created on: 07-11-2025 05:26 PM)
141 Views
Ayushhhhhhhhhhhh
Active Level 1
Options
Galaxy M
Why airtel 5G is not working properly in samsung phones?
9 Comments
Himanshu_
Active Level 8
Galaxy M
True. I have S23. My Jio sim works fine. My company give me office number of Airtel. Its signal strength is very weak .
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Galaxy M
What's the solution for this?
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Pururathi
Active Level 7
Galaxy M
Try by reset network setting
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Pururathi
Active Level 7
Galaxy M
Also try whether same Sim working in other phone. If nw then change Sim
Hope ur problem may slove.
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Galaxy M
I tried changing the sim but still 5G not working in airtel in samsung
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Galaxy M
Does your airtel 5G works.?
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Rajansappal
Active Level 8
Galaxy M
I am sale samsung m56 resen only network problem I don't know samsung not working not showing 5G+ other phone 10k showing i don't know samsung 😐
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy M
How to solve this problem???
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