Original topic:

A50 January security patch bug.

(Topic created on: 02-14-2022 03:44 PM)
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Manavk
Active Level 3
Options
Galaxy A
I have samsung galaxy A50. I updated my phone to January security patch earlier this month but after the update phone's auto brightness feature has gone wrong. After locking and unlocking my device brightness goes to 70 % in any kind of condition weather the invironment is dark or I'm in the sun light. I tried restarting my phone as but it didn't work. I hope samsung  fixes this issue as soon as possible because I like really use the auto brightness feature regularly and this is making the experience bad.
5 Comments
Galaxy A
Oh, I haven't faced any issue

Are you using facelock?
Manavk
Active Level 3
Galaxy A
No I am not using it maybe it's not causing problem to everyone but from yesterday this just started happening to me out of no where
Galaxy A
Okay then, will move this to the CS Team

Thank you Reporting🙂
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support     

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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards, 
Samsung Customer Support  

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