Amazon Prime Video Frame Drop

[Roshan5]

There is Frame Drop while watching series Rings of Power on Amzon Prime Video only after Updating to One UI 5.0

[PrasannaSekhar]

I don't think it is bcoz of one ui 5.0. The Rings of Power is rolled out only in 4k due to which even in Fire TV sometimes I have the video was not loading. I had force the TV to play the video on a lower quality to see thr video continuously

[Anonymous]

Faced the same. Probably on OneUI 5 only, since didnt face the same on my laptop.

[VRao]

Faced frame drops in normal playback of vids within the phone too..

[IndiaBetaTeam]

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

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Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

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Warm Regards,
India Beta Team