amer

[AMAMER57]

Galaxy S20 Ultra does not enter recovery mode after the recent update to indroid 11

[Samsung_Expert]

Dear valued customer

Thank you for contacting Samsung Levant support 

may we know if you mean that your phone is stuck on Samsung logo 

[AMAMER57]

No, it is not stuck on the samsung logo but it does not go into recovery mode thanks

[Samsung_Expert]

unfortunately in that case service is needed as we recommend you to refer to the nearest authorized service center in your country to repair it for you

[AMAMER57]

ok my frind thank you