Original topic:

S9 July update

(Topic created on: 07-25-2020 10:18 AM)
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JamilAboudaher
Active Level 3
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جالاكسى S
It's 25 July and we still didn't receive July security patch update for the galaxy S9 in (MID) region.
Germany (DBT) users received it 12 days ago, this delay isn't acceptable.
We need this update as soon as possible.
2 Comments
Samsung_Expert
Moderator
Moderator
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جالاكسى S

Dear valued customer

Thank you for contacting Samsung Levant support

kindly try the following 

1. remove the sim card and check for available updates from settings 

2. download Samsung smart switch application on your PC and smart phone to check for available updates 

https://www.samsung.com/us/support/owners/app/smart-switch

 

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جالاكسى S
Why should I do all of this while I can simply check for updates in settings ? It's not my phone's problem, the update isn't arrived for all S9s here. Just give us the OTA update in this region.
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