I am suffering from poor video quality on Snapchat. I have tried all available methods to make it better, but I have not found any noticeable change. Please solve the problem.
When I shoot a video on the camera and send it via the Snapchat app, the quality decreases a lot and becomes completely bad.
We sincerely apologize for the inconvenience you’re experiencing with the video quality on Snapchat.
Please note that while Samsung phones, including models capable of recording in 4K, deliver excellent camera performance, third-party applications like Snapchat may apply their own compression algorithms when sending videos. This can result in a noticeable drop in quality compared to the original recording.
To help improve your experience, we recommend the following steps:
Ensure you are recording at the highest available resolution (e.g., 4K) by checking your camera settings.
Confirm that you have the latest version of the Snapchat app installed from the Google Play Store, as updates may include improvements in video handling.
Clear the Snapchat app cache by going to Settings > Apps > Snapchat > Storage > Clear Cache.
Try sharing a video via another social media app to see if the quality issue persists. This can help determine if the problem is specific to Snapchat.
