Original topic:

the focus on galaxy j6

(Topic created on: 04-22-2020 03:03 PM)
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AhmadElMousawy
Active Level 3
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جالاكسى J
My galaxy J6 (2018) has a slight problem in the camera autofocus that it doesn't it as it used to months before.

Note that I recently upgraded to one ui 2 and the problem is still happening.
2 Comments
Samsung_Expert
Moderator
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جالاكسى J

Dear valued customer

Thank you for contacting Samsung Levant support 

kindly try the following please : 

1. go to settings > apps > camera > storage > clear data and cache

2. go to  apps > camera > reset settings 

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جالاكسى J
thanks
I already solved it by live chat