We are aware of this issue and currently preparing SW patch to resolve the problem. Please update with the latest SW version when it is available. Before getting the SW patch, you can work around to avoid that problem by turning off Hi Bixby and Hey Google option as bellows. ① Hi Bixby Off : Settings > Advanced features > Bixby > Voice wake-up > turn Off ‘Voice wake-up’ option ② Hey Google Off : Google app > tab Account > Settings > Google Assistant > Hey Google & Voice Match > turn Off ‘Hey Google’ option
You can go to Settings, then Applications, then click on the three dots at the top, then click on Reset Application Preferences From Settings, please go to Applications, then select Application, then Storage, and tap on Clear cache Samsung Members check Please go to the (Samsung Members) application. Then press Support > Self-Diagnosis > Tests > Test Mic And if it was Action need you can check the service center https://www.samsung.com/levant/support/service-center/
