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Original topic:

Problem with mobile data switching from both of simcards and problem with wifi

(Topic created on: 11-08-2023 11:49 PM)
178 Views
ErPiyushGupta
Active Level 3
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Hi Team Samsung,


After upgrading to third beta update


Problem with mobile data:
In mobile data, When switch 1st sim to 2nd sim & 2nd sim to 1st sim, so in that case mobile data not working also no symbol show like 5g ,4g,4g+ network on network notification area..



In that case I did switch off my mobile, restart my mobile, Apply then rrmove airplane mode, remove then reinstated simcard card tray, but none of them work...


When I did this for seven to eight times then the network bands name showing..but this should not be happened 


Problem with wifi connection:
Sometimes wifi connection is not connected also it automatically disconnected 


Please check this issue and immediately release a patch...
6 Comments
IndiaBetaTeam
Moderator
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

jyani29
Beginner Level 5
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I also face same problem
Yanao
Beginner Level 3
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Guess we have to wait for next update lol. 😭😭😭🤣
ErPiyushGupta
Active Level 3
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Already sent
firstofgalaxy
Active Level 3
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Yes, network issue after 3rd beta update
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ErPiyushGupta
Active Level 3
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The only solution for problem 1 as of now is---
If you want to use mobile data in both Sims one to another, so suppose you are using mobile data on sim 1 and you want to use sim 2 mobile data so in this case you select sim 2 as a mobile data sim and then you have to restart your mobile phone ...and after restart you are now able to use mobile data on sim 2 ...and this same case to be applied when you switch back to sim2 to sim1 ....

but this thing(restart mobile)is very bad...

Samsung should immediately give a resolution patch..that we don't require restart mobile again and again

But after upgrade VoIP is completely disappeared
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