I am facing auto re-start,shutdown problem frequently in my galaxy m21 ,pls sugg

[Bapi2000]

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[SaiLorRahul]

Try reinstalling software from service centre

[Bapi2000]

After Software installed from service center the problem same

[SrajTech]

https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed
Raise it on twitter

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support