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Original topic:

Ghost touching on Tab A8.

(Topic created on: 03-27-2023 12:46 PM)
287 Views
Bensonben
Active Level 2
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Tablets
My tab a8 Ghost touching like crazy while charging. I only use original charger and cable. I have tried using other original samsung charger and cable but its still have ghost touching. Also it heat the charger everytime i charge and its very slow to charge. What can i do to fix do i have to visit customer care?
3 Comments
cs-member11
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Dianahemes
Active Level 3
Tablets

Ways to Fix Ghost Touch Problems With Android
Replace Your Phone Charger.
Clear the Apps Running in the Background.
Clean Your Phone's Touchscreen.
Replace Your Screen Protector.
Take More Breaks Between Screen Usage.
Keep Your Device Up to Date. 
Factory Reset Your Phone.
Take Your Device to a Service Center.

 

Regards,

Diana

AdhityaDhruv
Active Level 4
Tablets

That is very helpful!

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