Original topic:

Beta report part 3

(Topic created on: 11-09-2023 09:49 PM)
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narooto
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This is me 3rd time writing a beta feedback which I am observing in my device [samsung A 53 5g].

So far in my experience after diving in to this beta test program the device animation and frame rate got smoother in some aspects.
Main drawbacks UI will not respond at all in situation it won't take any touch inputs gestures etc.
And the other thing is battery, which is draining so fast and I understand that when the UI is upgraded it has impact battery consumption but this case is severe because the usage time is like max 6 hrs hardly it reaches 7 that's the dead end. In my view this so less for frequent user.

I hope the experts will kindly take these issues into consideration and solve them in coming updates.

Thank you
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joel_subash
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We really appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

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