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10-04-2023 03:57 AM in
QuestionsHello. Since One UI 5.1, S22 devices have a fast battery drain problem. This continues in One UI 6 Beta 2. Social media apps, always one display and camera use a lot of battery. In 120Hz mode, the device's battery runs out in 3 hours. I hope that with the One UI 6 stable version, the battery problem will be solved for S22 devices.
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10-04-2023 01:54 PM in
QuestionsDear Samsung member,
Greetings from Samsung customer support.
Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.
To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
India Beta Team

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10-04-2023 01:54 PM in
QuestionsDear Samsung member,
Greetings from Samsung customer support.
Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.
To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
India Beta Team
