Original topic:

Refresh Rate Issue

(Topic created on: 12-29-2024 12:49 PM)
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UltraMan27
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I have noticed that if I charge starting from power saving mode, after the charging completes, the refresh rate gets stuck on 60hz. The power saving is off, motion smoothness is adaptive but I can't seem to get 120hz. Even the performance profile isn't touched. What is the issue here?
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from the India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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I swear to god I'm just experiencing this right now, I had adaptive power saving on, so from yesterday night it was showing power saving on, now when I started charging, even though power saving is off, the refresh rate is only 60hz
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