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09-03-2025 10:44 AM in
QuestionsDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Warm Regards,
Samsung Customer Support