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Original topic:

Issue with Keyboard

(Topic created on: 09-14-2023 04:54 PM)
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zeuSumit
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I am facing issue with my keyboard, in power saving, the key board sometime doesn't work and there is a lag on key press. This is happening after the beta upgrade and happens specially while on charge. The moment I unplug the charger, the issue stops.
Or if the issue occured not on charging, then if I am on power saving mode, then I exit from that mode and issue gets resolved.

Is anyone else faces this?

I am using Google keyboard and Samsung charger.
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

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