cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Error in video app in UI 6.0

(Topic created on: 10-07-2023 10:53 AM)
89 Views
Nitish125
Active Level 2
Options
Questions
Error in app - Video app

Earlier there is an option in video app when we play any video in this app there are various options in 3dot menu bar 
There was one Most important option which was now removed

"Delete video"

Earlier we saw videos in samsung video app and if we want to delete we directly go to that option and it goes deleted but now the option is lost. Which causes very lengthy procedure to delete the same video. 

We are not comfortable with this. 
Kindly bring that option back
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Questions

Dear Samsung Member,

Greetings from Samsung Customer Support!

We really appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

0 Likes