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Original topic:

Battery Life Issue (Note 10+) ?

(Topic created on: 12-14-2020 10:26 PM)
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fanboy95
Active Level 1
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Currently I get 15 hrs since full charge and Screen on time is 3 hrs... is this normal ?
5 Comments
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screen on time depends on your usage, if you play intensive games with high graphic setting, screen on time may vary between 1.5 hours to 3 hours. if you watch videos with full resolution it may vary between 3 hours to 4 hours. for a average person using phone normally it should last around 5-6 hours.

Yes one ui 3.0 beta has some bugs which is causing battery to drain quickly. it should be fixed with the stable release. beta 2 is just announced and it is much more stable than beta 1. let's see if the battery backup is better with this update.
fanboy95
Active Level 1
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thank you...will check the battery status with beta 2
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shethsa
Active Level 1
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Battery is equally horrible in latest beta. 50% gone in 5 hours - not even extensive usage.
fanboy95
Active Level 1
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No improvement seen with the latest beta...battery life has gone for a toss...hopefull that samsung will fix it.
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support