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10-13-2024 08:57 AM in
Galaxy A- Mark as New
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10-13-2024 10:01 AM in
Galaxy A2. Change and try with other cables .
3. Try power blocks
4. Clean you power socket .
Above not fix , go for warranty claim . Any physical damage give your phone to service center .🙏
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10-13-2024 10:14 AM in
Galaxy A- Mark as New
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10-13-2024 11:29 AM in
Galaxy AHowever if it's not doing for above purpose then it may be defective unit. Get it replaced if possible
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10-13-2024 11:43 AM in
Galaxy A- Mark as New
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10-13-2024 12:33 PM in
Galaxy AFirst is after a buggy software update something is off. (To solve this always recommend to Factory reset the device)
Second, due to Accidental physical damage to device/accessories this issue can arrive. To solve this visit the nearest service centre for physical inspection.

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10-13-2024 04:36 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, kindly perform the following steps to resolve your issue by the given link.
https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...
● Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.
● Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
● Kindly check if ''Multiple applications'' are running in the background of the device.
● When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.
● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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10-14-2024 03:50 PM in
Galaxy A